FAQ

Opening hours

Mu.ZEE is open from Tuesday to Sunday from 10 am to 5.30 pm.
The museum is closed on Mondays.

Permeke Museum is open from Tuesday to Sunday
Summer period 1: 1 April to 30 September: 10 am to 12.30 pm and 1.30 pm to 6 pm
Winter period: 1 October to 31 March: 10 am to 12.30 pm and 1.30 pm to 5.30 pm
The museum is closed on Mondays.

Is the museum open at Christmas, New Year and Easter?

No, the museum is closed at Christmas and New Year. However, the museum is open at Easter.

Is the museum open on Christmas Eve and New Year’s Eve?

Yes, the museum is open on Christmas Eve and New Year’s Eve but closes earlier at 4 pm.

Station - Mu.ZEE

The station is within walking distance of the museum (<1 km).

Is there a bus service to Mu.ZEE?

Mu.ZEE is within walking distance of the station. From the station you can take bus number 6 in the direction of Raversijde (stop: Sint-Jozefkerk in Alfons Pieterslaan). A nice alternative is the coastal tram with a stop at Marie Joséplein or at Ostend Station. 

delijn.be

Is there a bus service to Permeke Museum?

from Bruges station / Ostend Station: no. 52 and 53

https://www.delijn.be/en/lijnen/lijn/5/52/3/52_Brugge-Jabbeke-Gistel-Oostende?vertaling=true

For other points of departure, see https://www.delijn.be/en/

I am driving to Mu.ZEE. Is there parking nearby?

It is possible to park free of charge at a car park on the outskirts. Free bicycles are available to get to the centre.

Paid Parking (above ground and underground). Paid parking applies everywhere in Ostend. Ostend also has a number of underground car parks.

All the info can be found here https://www.visitoostende.be/nl/praktisch/waar-kan-ik-parkeren-oostende

I am driving to the museum Permeke. Is there parking nearby?

There is not much parking space around the museum. The carpool car parks West and Oost Jabbeke offer an alternative

Cycling routes

Visiting Permeke Museum by bike makes a nice day trip. Cycle routes are available from Westtoer: https://www.westtoer.be/nl/doen/fietsroutes

By car?

From the E40 – Jabbeke exit.

Is Mu.ZEE accessible to people with reduced mobility?

The museum is fully accessible to people with reduced mobility, except for a raised platform in the Ensor and Spilliaert Wing. The accessibility of this platform will be addressed in the renovation works that are going to take place at the museum from 2024. There are ramps to the platform, but they are not suitable for every wheelchair. We apologise for the inconvenience. The other museum rooms are easily accessible via lifts or small ramps.

Wheelchairs are available at reception. You can reserve them here.
Folding chairs are also available on each floor.
People with disabilities and their companion have free entrance to the museum.

Is Mu.ZEE accessible to the deaf and hard of hearing?

The educational non-profit making organisation mu-zee-um has developed an app for the deaf and hard of hearing in the Ensor and Spilliaert Wing. You can request it via www.mu-zee-um.be – info@mu-zee-um.be.

People with disabilities and their companion have free entrance to the museum.

Is Mu.ZEE accessible to the blind and partially-sighted?

Mu.ZEE regularly provides guided tours for the blind and partially-sighted. The dates of the next guided tours can be found here.

Artist Luk Van Soom has created a relief of the masterpiece of our collection 'Vertigo' by Léon Spilliaert for blind and partially sighted people. The relief stands next to the artwork. People with disabilities and their companion have free entrance to the museum. Guide dogs are allowed in the museum rooms.

Is the museum accessible to people with reduced mobility?

Unfortunately, Permeke Museum is not easily accessible for wheelchair users. This is because the artist’s residence is built on different levels. To provide lifts, drastic modifications would need to be made to the original house. We apologise for the inconvenience.

The sculpture studio in the garden is easily accessible for wheelchair users, however.
People with disabilities and their companion have free entrance to the museum.

Is the museum accessible to the deaf and hard of hearing?

The museum is easily accessible for the deaf and hard of hearing. No additional activities or tools have been devised for this target group yet.


People with disabilities and their companion have free entrance to the museum.

Is the museum accessible to the blind and partially-sighted?

Permeke Museum provides guided tours for the blind and partially-sighted from time to time. The dates of the next guided tours can be found here.

People with disabilities and their companion have free entrance to the museum.

Guide dogs are permitted.

Activities Mu.ZEE

Mu.ZEE regularly organises activities for different ages: family tours and workshops, art days for children, guided tours, holiday camps, birthday parties, etc.

You can find the full range on offer for each target group at plan your visit.

Activities Permeke Museum

Permeke Museum regularly organises activities for different ages: family tours and workshops, art days for children, creative workshops, guided tours, holiday camps, birthday parties, etc. Studio Permeke is a creative workspace in the house at Permeke where many workshops for various target groups take place. You can find the full range on offer for each target group at plan your visit.

Is the Museumjaarkaart (annual museum pass) valid at Mu.ZEE/Permeke Museum?

Yes, you can visit the museum with a valid Museumjaarkaart. You can register for this directly at the till.

Do I have to buy my ticket digitally in advance?

No, you can also buy a ticket at the till in the museum, but buying a ticket online makes your visit easier.

An e-ticket can be purchased here.

Can I pay with a bank card?

Mu.ZEE : yes, the museum accepts VISA, Mastercard, Maestro and Bancontact

Permeke Museum: the museum only accepts payconiq

Can I pay with payconiq?

Yes

Can I make contactless payments?

Yes

Where can I find more info online about the collection?

You can find information about the Mu.ZEE museum collection here

You can find information about the museum collection of the Permeke Museum here

For specific questions about our collection, please contact us at info@muzee.be

Which exhibitions are on at the moment?

An overview of the current exhibitions in Mu.ZEE can be found here

An overview of the current exhibitions in the Permeke Museum can be found here

Can I download the visitors’ guide in advance?

Yes, you can find the visitor guides per exhibition.

An overview of the Mu.ZEE exhibitions can be found here.

An overview of the exhibitions of the Permeke Museum can be found here.

Guided tours

Guided tours are offered in the four basic languages: Dutch, French, English and German.

If requested, the museum tries, as far as possible, to offer other languages as well.

Cafeteria

No, the museum does not have a cafeteria. There are various bars and restaurants near the museum.

Have a picnic

Picnics are not permitted in the museum. It is possible to have a picnic at Chalet Minigolf in the Leopold Park (5 minutes from the museum), provided that beverages are consumed. Contact https://www.chalet-minigolf.be/home

Picnics are permitted in the garden of Permeke Museum. For other options, click here

As the person responsible for an association, class, company, etc., I want to organise a day in Ostend / Jabbeke.

Mu.ZEE does not offer day packages: the museum organizes various activities, whether or not in combination - click here.

Tourism Ostend offers an extensive range of day packages. Contact

The Permeke Museum does not offer day packages: the museum organizes various activities, whether or not in combination - click here.

Tourism Jabbeke offers an extensive range of day packages. Contact

Museum Shop

Mu.ZEE has a well-stocked museum shop where you can buy publications, postcards and fun things for yourself or as a gift. A selection is on sale in the webstore

Permeke Museum has a small museum shop. For more choice, please refer to the Mu.ZEE museum shop and the webstore

Gift voucher

Of course! You can choose from ticket and museum shop gift vouchers.

Garden

Mu.ZEE does not have a garden, but a dyke and beach are a stone's throw away, with the pleasant Leopold Park in between.

Permeke Museum has a beautiful garden which is freely accessible during museum opening hours and where you can go for a walk, read in one of the lounge chairs, have a picnic, etc., provided that you respect the garden regulations.

Are rooms hired out for events, talks, etc.?

Yes, Mu.ZEE hires out rooms. All the info can be found here

Library

The library at Mu.ZEE only collects publications on modern and contemporary art. This makes it unique as an art library. The library is accessible by appointment at bib@muzee.be

Can I contact the museum for the evaluation of an artwork?

The museum does not conduct evaluations and recommends contacting recognised auction houses for this purpose.

I would like to make a donation to the museum. Is this possible?

Yes, of course. Please contact artistiek@muzee.be

Whom can I contact for loans and / or acquisitions?

For acquisition proposals please contact artistiek@muzee.be

For loan requests, please contact registrarsoffice@muzee.be